Global Custodian - Hedge Fund Administration Survey 2020
23 September 2020 - “I am extremely pleased to announce that the Citco group of companies (Citco) has retained its pole position in the Global Custodian 2020 Hedge Fund Administration Survey – and improved on its 2019 scores.
We have received yet another set of excellent results, exceeding the vast majority of category averages relative to our peers. There has been an overall increase in scores across our offering, from Fund Accounting to Investor Services and Middle Office Services. Our highest scoring category this year was KYC, AML and Sanctions Screening, followed closely by Client Service.
Providing the highest levels of Client Service has always been the Citco Way and it appears our clients agree: this was the most commented-on aspect of our offering with 100% positive responses. It is reflective of our personal service and particularly pleasing to see that individual Citco employees were individually name-checked in these comments.
As always, we will continue to offer this personalized service to you, along with the granular technical support on all aspects of your business that allows you to focus on what you do best – investing.”
Jay Peller - Managing Director, Citco Fund Services (USA) Inc.