Niall Fagan speaks to WealthBriefing: Citco’s Investment in Technology Pays Off

7 June 2021 – Recently awarded winner in the ‘Client Accounting’ category at WealthBriefing’s European Awards 2021, Citco’s Niall Fagan, Senior Executive Vice President, Citco (UK) Limited, talks to Tom Burroughes, WealthBriefing’s Group Editor, on what Citco has been doing to guide the alternative investments sector during the pandemic.

In this exclusive Q&A, Niall discusses the past year and how, despite unprecedented uncertainty, Citco has continued to drive the global alternative investment industry forward via its specialist asset servicing solutions, providing an extensive suite of core administration, back office and middle office services. Building on its 50-year track record supporting family offices – whether through investment administration, investor services, reporting and portfolio analytics, or credit facilities and depository services – Citco’s investment in technology has enabled it to adapt its service offering to fit the needs of each client and, of course, its workforce.

Niall explains how Citco’s 8,000-strong family of employees have been central in driving operational efficiencies and keeping the firm at the forefront of the industry. Aided by unique solutions such as Æxeo® suite - a front-to-back office solution that uses a single independent database for all activities - as well as Æxeo® services, which provided clients’ teams with the ability to work from the same real-time data, Citco’s expertise and tools have proven pivotal for clients during the pandemic.

Niall also looks at the numbers underneath the success. Citco extended its investment operations support to ensure it remained the preeminent account administration and service provider to family offices of all sizes. In doing so, Citco grew its family office client base in 2020, and increased private wealth assets under management from $98 billion to $138 billion (41% of which came from wealth clients in Europe). However, the journey is far from over, and Niall goes on to look in detail at what the business is doing to enhance its capabilities further in the year ahead.

To read the interview, please click here.